Welcome to Briar Solutions

Whether your organization has just completed a strategic planning session or is knee-deep in a multi-year implementation of a strategic directive, Briar Solutions can assist. We excel at translating high-level vision into roadmaps, playbooks, and project plans that use clear and directive language to inform the "how".

Bridging the gap between a new initiative and its successful adoption requires a focused approach to the human side of the business. Briar Solutions guides cross-functional teams through complex technology transitions and cultural changes, ensuring that new processes are not simply implemented, but fully embraced. Our work includes detailed stakeholder analysis and engagement, comprehensive training materials,  communication planning and execution, and providing executive coaching to foster an inclusive and transparent culture during times of transition.

Embarking on a major initiative requires disciplined oversight and the ability to manage multiple moving parts. Briar Solutions provides the tactical support necessary to lead projects from inception to completion, managing all timelines, deliverables, and vendor relationships. With a focus on leveraging AI and modern project management tools and methodologies, we ensure that even the most ambitious projects are executed with velocity and fidelity.

At Briar Solutions, we believe the customer should be at the core of all work we do. We help organizations implement support models and feedback loops directly with customers, utilizing metrics like Net Promoter Score (NPS) to measure and improve the client experience. By integrating UX/UI design principles into operational planning, we ensure that your services are not only efficiently run, but are also intuitive and highly responsive to customer needs.

In an era of digital transformation, your data serves as both an asset and reliable guide for the future. Briar Solutions supports businesses by identifying lapses in data accuracy, timeliness, and/or consistency, and then designs robust data governance policies and structures that ensure regulatory compliance while maintaining data integrity across the organization. 

Efficiency is the backbone of any scalable organization, and we specialize in identifying and removing the friction that can slow progress. Leveraging Six Sigma Black Belt expertise, we analyze and re-engineer core workflows to complement new technologies, reduce cycle times, and eliminate redundancies.